The Customer Experience Coordinator (CX Coordinator) will serve as a Headfirst Companies Customer Experience Team Ambassador for our customers, acting as the main customer-facing team member for all phone, email, and in-person communication onsite at your camp location. In coordination with on-site leadership and our Headquarters team, you will ensure customer needs and requests are met, owning the entire process from initiation to completion, bringing our brand to life by delivering only the highest level of customer experience. The CX Coordinator is a dynamic communicator and proactive problem solver who is comfortable speaking with anyone, knowing that maximizing our camper experience is at the heart of what we do.
Schedule:
Compensation: $18 / hour
Completed at least (2) years at an accredited undergraduate institution or equivalent educational experience.
Headfirst Companies are proud to be Equal Opportunity Employers. We value diversity and inclusivity across our Headfirst community, and we strongly encourage individuals from underrepresented groups to apply.
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