Customer Service (remote work , no vaccination required) Job at Path Arc, Carlsbad, CA

  • Path Arc
  • Carlsbad, CA

Job Description

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry.

Customer Service Job Duties and Responsibilities

  • Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
  • Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
  • Ability to learn and follow all customer service procedures and policies
  • Strive to meet and go above personal and team target goals
  • Record, organize and file customer interactions and account changes
  • Able to up-sell if needed
  • Able to schedule call back and appoints to resolve customer needs

Customer Service Job Requirements and Qualifications

  • Previous experience in customer support, client services, sales, or a related field
  • Excellent at communicating over the phone and other communication platforms
  • Basic computer skills and experience
  • Able to multitask
  • Excellent time management and prioritization skills
  • Ability to listen actively, relay information, and answer questions and/or concerns.
  • Customer-focused for positive customer experience and resolution


  • Health Insurance (dental and vision included)
  • Excellent retirement plan
  • Tremendous upward mobility into other positions and management
  • Flexible hours
  • Remote Position(s) available (work from home)

Job Tags

Remote job, Full time, Work from home, Flexible hours,

Similar Jobs

Luxury Presence

Remote Growth Product Manager, SEO Job at Luxury Presence

 ...trusted by more than 11,000 real estate professionals, including over 20 Wall Street Journal Top 100 agents. As a Growth Product Manager, SEO , you will lead a new incubation team dedicated to improving SEO and lead generation for over 25,000 real estate sites we... 

Provider Management-Professional Search

Nursing Home Administrator Job at Provider Management-Professional Search

 ...come at no cost to you. Your professional growth and success are our top priorities. Seeking a highly motivated and experienced Nursing Home Administrator on behalf of client, a large and growing regional provider. The successful candidate will be responsible for... 

Interim HealthCare - FL Panhandle

LPN | Home Health Job at Interim HealthCare - FL Panhandle

 ...Requirements:1 Year ExperienceExcellent CommunicationFlorida LPN LicenseCurrent CPRValid Driver's LicenseProof of Current...  ...Company Overview:Interim HealthCare is America's leading provider of home care, hospice, and healthcare staffing. We offer one of the most... 

Russell Solutions Group

Lab Manager Job at Russell Solutions Group

 ...What you'll do Make our lab beautiful and efficient, and keep it that way Own maintenance, calibration, repair, and support for lab equipment Build and manage systems for inventory management, proactive procurement, and receiving Who you are You're a... 

US Food and Drug Administration

Human resources assistant office automation Job at US Food and Drug Administration

 ...political, Schedule C, or Non-career SES appointee, HHS/FDA may be required to obtain approval by the Office of Personnel Management (OPM) prior to beginning employment. You can find out if you have held one of these appointment types by looking at your Standard Form 50...