Job Description

Job Title: Front Office Representative

Location: Miami FL

Department: Office

Reports to: Front Office Manager / Office Manager

Job Overview:
We are looking for a Front Office Representative to manage our front desk on a daily basis and perform a variety of administrative and clerical tasks. As the first point of contact for our company you will ensure all visitors receive a warm welcome and receive the support they need in a professional and timely manner.

Key Responsibilities:

• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer screen and forward incoming phone calls
• Provide basic and accurate information inperson and via phone/email
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook issue visitor badges)
• Order front office supplies and keep inventory of stock
• Update calendars and schedule meetings
• Arrange travel and accommodations and prepare vouchers
• Keep updated records of office expenses and costs
• Perform other clerical receptionist duties such as filing photocopying transcribing and faxing

Qualifications:

• Proficiency in Microsoft Office Suite
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and timemanagement skills with the ability to prioritize tasks
• Customer service attitude

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