Job Description

Job Description and Duties

Under the general direction of the Information Technology Supervisor II, the Information Technology Specialist I is responsible for the administration of the Department's backup/recovery and server environments. The Information Technology Specialist I works in a team which manages Windows servers, Linux servers, and backup/recovery systems within VMware and Hyper-V environments. Additionally, the Information Technology Specialist I is responsible for planning, installation, configuration, and operation of server infrastructure technologies. This includes, but is not limited to: server network design, storage management, operating systems, software utilities, and diagnostic tools used within the California Highway Patrol (CHP). These systems are an integral part of providing application support for highly available CHP operations and continued public safety for the Technical Services Group.

You will find additional information about the job in the .

Working Conditions

This position is eligible for a hybrid telework schedule upon completion of the probationary period for employees who can satisfactorily perform their essential work functions independently and remotely. Specific telework schedules may be discussed further during the interview process. Telework is only available to residents of California.

Special Requirements

• The position(s) require(s) a Background Investigation be cleared prior to being hired.

Possession of Minimum Qualifications will be verified prior to appointment. To satisfy the minimum qualification requirement with education, you must include your unofficial transcript(s)/diploma for initial review. Original diploma or official, sealed transcripts will be required prior to the start date. Applicants with foreign transcript(s)/degree(s) must provide a third-party transcript/degree credential evaluation that indicates the number of units to which the foreign coursework is equivalent.

The  Statement of Qualifications (SOQ)serves as documentation of each applicant’s ability to present information clearly and concisely in writing.  Each question must be numbered and addressed in the same order as the questions below.  The SOQ must be typed, no more than two pages in length, and 12-point Arial font.  

1. Please describe your experience with both physical and virtual servers as a system administrator. Walk through the troubleshooting process for a common server issue, like disk space issues or network connectivity problems.
2. Please describe the steps you take to troubleshoot when you run into a technical issue with a server.
3. Describe one or two past experiences working in teams on server projects. How did you collaborate, resolve conflicts, and achieve effective communication within your team?

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Strong, well-developed verbal and written communication skills; good organization and prioritization skills; and strong analytical and problem solving skills. May be dependable, accurate, detail oriented, team oriented, and able to provide outstanding customer service. Experience and knowledge of best practices for identifying and handling performance issues on storage is a plus.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Newer gated campus located close to Downtown Sacramento; offers free parking, electric vehicle charging stations, gym, on-site Bistro, and is close to a light rail station. Close to bike/walking paths along the American River.

Additional Application Submission Requirements

Interested individuals shall submit a Criminal Record Supplemental Questionnaire and a Statement of Qualifications with their STD. 678 Employment Application.  Hard copy applications must also include the classification title, job control number (JC-449085) and/or position number 388-041-1402-025 on the application.

It is required to submit work/employment experience, dates, hours worked, supervisor names and supervisor phone numbers on the application in descending order, starting with your current job. Resumes or other documents cannot substitute a state application. Applicants who fail to submit a completed state application may not be considered.

Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts.  Confidential information that should be excluded or removed from these documents includes, but is not limited to, the Equal Employment Opportunity page, your Social Security Number, birth date, driver’s license number, examination results, LEAP status, marital status, and age.  The job application packet checklist is not required to apply for this position.  Failure to follow these instructions may result in your application not being considered for this position.

Although the intent is to fill this vacancy as soon as possible, the exact duration of the selection process can vary and is unknown at this time.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Criminal Record Supplemental Questionnaire
• Statement of Qualifications -

  A Statement of Qualifications (SOQ) is REQUIRED and MUST be submitted with your application to be considered for this position.  Applications received without the SOQ will not be considered.  Résumés in lieu of the SOQ will not be considered.

  Refer to Special Requirement Section of this job posting for the SOQ questions.

Job Tags

Permanent employment, Full time, Remote job,

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