Job Description

Job Summary:

Serves as an integral member of the emergency department/CDU care team. Provides psychosocial assessments, coordination and implementation of age appropriate social medicine services to meet the needs of patients/families/significant others in the emergency department and CDU.

Essential Responsibilities:

• Participates as a member of the ED/CDU care team providing social medicine expertise in response to care team referrals and case finding of high need populations (e.g. new diagnosis, terminal illness, loss of function, lack of social support, grief and bereavement, homeless, complex finances, etc.)

• Completes psychosocial assessments of patients in ED/CDU. Identifies psychosocial needs, develops, and implements a plan of care. Documents according to departmental standards, Federal and State regulations. Assures medical record documentation of patient interaction and related tasks performed in a timely manner.

• Upon ED/CDU referral or case finding, assists patients and their support system (e.g. friends, family) with coping strategies related to illness.

• Conducts social medicine consultation and assistance for cases involving abuse, neglect, advance care planning, and legal decision making (e.g guardianship)

• Provides information and referrals to community resources for post discharge support.

• Applies knowledge base, theoretical concepts, specific functional skills, and essential social values used to effect change in human behavior, emotional responses, and social conditions.

• Contributes to the patient discharge planning process by assessing patient and support systems choices and educating them on the risks and benefits of their choices to facilitate discharge.

• Assists in coordination of discharge plan and assures patients placement in appropriate community based settings from ED/CDU.

• Provides information, resource identification and referral services, mediation services, advocacy services, and education to patients and their support system.

• Plans for and participates in development activities to keep abreast of current trends in medical social work. Participates in performance improvement. Implements Quality Improvement processes. Assists with development and implementation of departments annual work-plan. Performs clinical record audits. Maintains educational record and provides evidence of competency. Participates in departmental functions such as staff meetings, staff in-services, and committees, as assigned. Participates in orientation of new personnel.

Qualifications:

Basic Qualifications:

Experience

• Minimum one (1) year experience in healthcare setting.

Education

• Masters degree in Social Work.

License, Certification, Registration

• Licensed Clinical Social Worker (Hawaii) OR Licensed Social Worker (Hawaii)

• Basic Life Support within 0.5 months of hire from American Heart Association

Additional Requirements:

• Experience with interdisciplinary team function.

• Knowledge of medical terminology, the psychosocial impact of serious illnesses.

• Demonstrated ability to interrelate with physicians, nurses, support staff, and patients.

• Familiar with care processes and systems in settings internal and external to Kaiser Permanente.

• Knowledge of the principles of patient teaching and delegation, care planning, and appropriate utilization of acute hospital, long term care, and home care resources.

• Demonstrates customer-focused service skills.

• Knowledge of community resources, family dynamics, and the dying process.

• Keyboarding or typing skills.

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