Job Description
Provides help desk technical assistance and direction to dealership service technicians regarding vehicle maintenance, service or repair. Provides support consistent with brand values, profitability and cost reduction goals.
Documents all cases with required information; searches database for similar and related matches; updates existing reports and closes out completed reports. Analyzes decisions from the customer's viewpoint and recommends actions with the customer needs and values in mind.
Provides feedback from dealership technicians regarding countermeasure procedures to various Nissan North America departments. Teams with people from other organizations, independent of borders (functions, regions and affiliates) to complete reporting requirements.
As necessary, performs other related duties of which the above are representative.
Minimum Qualifications
1. Job Knowledge and Skill:
Thorough knowledge of the maintenance and repair of Nissan and Infiniti vehicles; well-versed in use of technical service manuals and tools. Good interpersonal and communications skills.
2. Experience:
Three or more years of automotive experience, plus one or more years of directly related professional level experience.
3. Education:
AA degree preferred. Consider equivalent related college or technical courses, seminars and in-house classroom training. Certification as an ASE Master Technician or equivalent preferred.
4. Computer Skills:
Knowledge of word processor, spreadsheet, other PC applications, etc. to output routine products with similar, non-creative formats. Typing speed of 30wpm or better.
NO TRAVEL
...Stops, wholesale and retail customers. Our Fuel Transport positions are among the best in... ...in our business, for our professional drivers and loyal customers. COMPENSATION... ...other appropriate endorsements (HazMat, Tanker, Doubles/Triples) and state requirements...
...vision)- Generous paid time off **About the Role:** We are seeking a full-time Marketing Manager for a hybrid role based in Eden Prairie, MN, with the flexibility of some remote work. In this dynamic position, you will be instrumental in developing and implementing...
...Dardenne Prairie and features state-of-the-art nursing, allied health programs, culinary studies... ...candidates to apply for a full-time faculty position in Multimedia and Interactive... ...teaching experience in classes on campus, online, and remotely and serve as a team member...
...Picks up and delivers interoffice or intra-office mail/parcels. Inserts letters or other... ..., both on and off location. May visit Post Office to conduct business related to... ...Supervise mail service activities, or supervise part time and/or student employees working in...
...heart of this pristine wilderness, Primland Resort awaits on its own 12,000-acre mountain estate. About the job As a Culinary Arts Intern you report directly to Executive Chef and Sous Chefs. In absence of superiors, you supervise staff and direct kitchen employees...