TICKET WRITERS - SPORTS BOOK (PART TIME Job at Hard Rock International, Bristol, Bristol County, VA

TndZbURQTFhyY0o0d3gvRTZQV1VyRlFDNEE9PQ==
  • Hard Rock International
  • Bristol, Bristol County, VA

Job Description

POSITION SUMMARY:

 

The Sportsbook Ticket Writer processes wagers for customers who are betting on the results of sporting events, and is responsible for efficient and timely transactions and outstanding guest service.

ESSENTIAL FUNCTIONS:

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

 

  • Professionally engages with patrons to effectively resolve disputes and answer questions and enhance the guest experience.
  • Maintains and balances a till for use in issuing and redeeming tickets and vouchers, including following company void and cash handling procedures.
  • Communicates and promotes our wagering options and promotions to patrons.
  • Has a strong knowledge of when and where to escalate potential complaints, business risks, and potential VIP customers.
  • Maintains a neat and well-stocked window for the next shift.
  • Adheres to all rules and regulations set forth by the Property and by the Virginia Lottery.
  • Consistently demonstrates values and behaviors consistent with the Hard Rock brand.
  • Understands sports wagering terminology/products, and manages customer expectations.
  • Exceptional communication/ problem solving skills to clearly articulate ideas, frame problems and offer solutions with both internal and external customers
  • Must be able to stand or walk for long periods of time and work in a loud, smoking environment
  • Flexibility to oversee operations 24/7 and be on call and available to work flexible hours including nights and weekends

EDUCATION AND /OR EXPERIENCE REQUIREMENTS:

  • 1+ years’ experience in Gaming and or Sportsbook related roles preferred
  • Strong background and in-depth knowledge of the gaming industry and betting process preferred
  • Customer Service experience required
  • Prior cash handling experience required
  • Must obtain and maintain all licenses / certifications per Federal, State, and Virginia Lottery.
  • Must successfully pass background check.
  • Must successfully pass drug screening.
  • Must be at least twenty-one (21) years of age.

 

DISCLAIMER:

This is not necessarily an exhaustive list of all the responsibilities, skills, duties, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different task is performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technical development). #H ARDROCKBRISTOL

21+

Job Tags

Part time, Flexible hours, Shift work, Night shift,

Similar Jobs

Simplot

Equipment Operator 1 (ZX Ranch) Job at Simplot

 ...utilities provided. Must have a valid driver license. Job Requisition ID :17565 Travel Required :None Location(s) :L&L ZX Ranch - Paisley Country: United States **The J.R. Simplot Company is proud to be an Equal Opportunity Employer and will consider... 

Marquette Vision Center

Optometrist Needed Job at Marquette Vision Center

Optometrist wanted 2-3 days a week at Marquette Vision Center in Mokena, Illinois, Great pay $80 to $105 per hour for the right candidate...  ...2-3 large exam rooms and OCT, visual fields, retinal camera and EMR. There is an on site lab. Text (***) ***-**** or call (***) ***-****.

Boys & Girls Clubs of Western Pennsylvania

Maintenance Technician Job at Boys & Girls Clubs of Western Pennsylvania

 ...Sign on Bonus $500 Maintenance Technician Employment Type: Part time Location: All Clubhouses Hours: Flexible minimum of 1...  ...Clubs of America. We are one of the largest comprehensive out of school time providers in Allegheny & Somerset County. At Boys & Girls... 

Get It Recruit - Marketing

Insurance Sales - Remote | WFH Job at Get It Recruit - Marketing

 ...company is a Financial Services Marketing Firm partnered with 40 of the top insurance companies including Mutual of Omaha, Transamerica, CVS/Aetna, Americo, AIG, F&G, Humana, and Cigna, among others. Employment Type: Full-Time Salary: $ 33,000.00 136,000.00 Per Year

Mickey Poole Trucking

Power Only Owner Operator Job at Mickey Poole Trucking

 ...We are looking for power-only operators hauling drop & hook 53' dry van trailers. Daily home time Consistent local work and multiple daily loads Consistently operates Monday - Saturday Pickups are typically preloaded Put lower miles on your truck and less...